How could I have an item appraised online?

After purchasing any of our services —choosing the option of basic valuation, express basic valuation, valuation, express valuation, report and/or express report—, you will receive a link to the form(s) for filling in including as much information as possible. Upon receipt of your form(s), we will proceed to analyse it(them) and respond by sending the requested document(s) within the deadline(s) established in the information for each service. 

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What is the purpose of a valuation and/or report?

Understanding the features of a valuable object in ownership and its estimated market estimate and current average price may be useful in the context of an inheritance, in anticipation of a sale, for insurance coverage, and other purposes.

 

What is the accuracy of an online valuation? 

The valuation or report requested will be based on the images and information provided by the customer and complemented and contrasted with specialised sources. Therefore, the appraisal is truthful. However, you should consider that it does not constitute proof of authentication.

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What is a basic valuation?

A basic valuation is a brief estimate of the object to be valued, based on the initial information and images provided by the customer, which includes all or part of the following aspects, depending on the object type and the reliable information available: title/denomination, authorship/production centre, manufacture location, date, materials, dimensions, images. As a conclusion, up to two-three of the following estimates are provided: 1) the price range the item could reach at auction in the country where it is located, 2) the price range the item could reach at international auction, and 3) a suggested current price. The length of this document is usually 1 page.

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What is a valuation?

A valuation is a simplified analysis of the object to be valued, based on the initial information and images provided by the customer, which includes all or part of the following aspects, depending on the object type and the reliable information available: category, type, inventory identification, title/denomination, authorship/production centre, manufacture location, date, materials, dimensions, description, heraldry, signatures/marks/stamps, inscriptions, images. As a conclusion, up to two-three of the following estimates are provided: 1) the price range the item could reach at auction in the country where it is located, 2) the price range the item could reach at international auction, and 3) a suggested current price. The length of this document is usually 1 to 2 pages, depending on the item and the collected information.

 

What is a report?

A report is an in-depth study developed with the support of specialised sources, based on the initial information and images provided by the customer, which includes all or part of the following aspects, depending on the object type and the reliable information available: category, type, inventory identification, title/denomination, authorship/production centre, manufacture location, date, provenance, exhibitions, materials, dimensions, description, conservation status, heraldry, signatures/marks/stamps, inscriptions, images and reasoned valuation. As a conclusion, up to two-three reasoned estimates are provided, of the following, with reference pieces (similar to the one analysed): 1) the price range the item could reach at auction in the country where it is located, 2) the price range the item could reach at international auction, and 3) a suggested price. The length of this document is usually more than 7 pages, depending on the item and the collected information.

 

In which languages is the valuation and report available?

In one, two, three and even four. The languages offered are English, Spanish, French and Portuguese.

Depending on the number of languages chosen, different fares are offered.

 

Which objects do we value?

Works of art: paintings, sculptures, graphic works, engravings, etc.; decorative arts: furniture, glass, ceramics, porcelain, silver, clothing, carpets, etc.; collectors' items: books, coins, toys, instruments, etc. Jewelry is not valued.

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How could I know if an item is authentic or fake? 

By undertaking an authentication proof.

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Do you provide authentication proofs?

No, we don't. We only provide valuations and reports on the basis of the initial information submitted by our customers.

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Does your valuation and reports are official and valid for all purposes?

Our training and experience support us in providing the valuations and reports you request from us. We hold membership of the Asociación Nacional de Tasadores, Peritos y Mediadores (National Association of Valuers, Experts and Mediators).

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Which training does the Morgan&Morris team receive?

Our members have received their diverse training comprising seminars, postgraduate courses and master's degrees at the following institutions:

- Sotheby's Institute of Art (London, United Kingdom)

- The Courtauld Institute of Art (London, United Kingdom)

- Universidad Nebrija (Madrid, Spain)

- Escuela de Arte y Antigüedades (Madrid, Spain)

- Universidad de Alcalá de Henares (Alcalá de Henares, Madrid, Spain)

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Do you attend for on-site valuations? 

Currently, we do not. We only issue valuations and reports on the basis of the initial information submitted by our customers by filling in the forms available through the links provided.

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How are market prices estimated?

In order to determine a price or a price range close to market reality, a search is undertaken for similar objects, which serve as reference items, in auctions, physical or virtual shops, among others.

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Could Morgan&Morris help me sell my appraised items?

No, we could not, as we do not manage the sales of our customers' items in order to offer a neutral and independent service to the market. However, we may suggest the most suitable option(s) for you, depending on the location, where the best profit could be made from your item.

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How could I pay for your services?

Always in advance, and after the selection of the chosen service/s, either basic valuation, express basic valuation, valuation, express valuation, report and/or express report, by credit card, Apple Pay and Google Pay. 

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What if I need to value or request a report on more than three objects?

When ordering four or more units for the same type of service, a 10% discount will be applied to all purchased units for the same service.

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Once I have paid for the contracted services, which steps do I have to complete in order to communicate the details of my object(s)?

After service(s) payment, you will receive a message in the e-mail address inbox you have provided us with a link(s) to the form(s), valid for 20 calendar days, where you should include all possible data of the item(s), either for basic valuation, valuation or report. If you have not received this message, please check your spam folder. Ultimately, in case you do not manage to locate our message, please contact us, informing about the incident through the e-mail address morganandmorris@morganandmorris.com indicating your order number.

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Please note that 1 purchased basic valuation = 1 object to be valued = 1 basic valuation form to be completed.

If you are interested in requesting the basic valuation for more objects, you should select and purchase as many basic valuation units as objects to be valued. That is, for example: 4 objects to be valuated = 4 basic valuations purchased = 4 separate basic valuation requests completed.

It is not allowed to enter more than one object on the same basic valuation form.

Please remember to indicate in the form the language(s) in which you would prefer to receive the basic valuation, as well as to include clear images and truthful information, and to mention your order number.

   Please note that 1 valuation purchased = 1 object to be valued = 1 valuation form to be completed.
If you require more objects to be valuated, you must select and pay for as many valuation units as objects to be valuated. That is, for example: 4 objects to be valuated = 4  valuations purchased = 4 separate valuation requests completed by the customer.
It is not allowed to enter more than one object on the same valuation form.
Please remember to indicate in the form the language(s) in which you would prefer to receive the valuation, as well as to include clear images and truthful information, and to mention your order number.

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    Please note that 1 report purchased = 1 object to be reported = 1 report form to be completed.

If you require more objects to be reported, you must select and pay for as many report units as objects to be reported. That is, for example: 4 objects to be reported = 4  reports purchased = 4 separate report requests completed by the customer.

It is not allowed to enter more than one object on the same report form.

Please remember to indicate in the form the language(s) in which you would prefer to receive the report, as well as to include clear images and truthful information, and to mention your order number.

     Morgan&Morris reserves the right to refuse any customer request that contravenes our Terms and Conditions.

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In which cases does a full or partial refund of the payment made take place?

In the event Morgan&Morris does not carry out the valuation or report for the following reasons:

• Due to object rarity, absence of specialised sources, level of deterioration, poor quality of the images and/or initial information provided, or any other reasons determined by Morgan&Morris. In these cases, we will refund 100% of the affected object received amount. In other words, if you placed an order for valuation and/or report of one or more objects and one or more of them was/were non-valuable, Morgan&Morris will only refund the amount corresponding to the non-valuable object(s).

• If the delivery time published on the purchase page is not met, the customer will be contacted by e-mail in order to propose the following options: 

  • Complete refund of the amount corresponding to the object(s) not valued and its reimbursement by the payment method used.

  • Agreement to the new delivery date proposed by Morgan&Morris.

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In which cases may the total or partial refund of the payment made not take place?

• If we have not received the completed form(s) for any item(s) within 20 days from the date of payment reception, the customer may not request a complete or partial refund of the order amount.

• If Morgan&Morris delivers the order placed by the customer within the deadlines established in the purchased services information, the complete or partial refund of the order amount may not be requested. In order to respond to request(s) correctly and as soon as possible, the customer should have sent the form(s) promptly and in advance within 20 days after order payment. 

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Within which period of time is the price indicated in the valuation or report valid?

It depends on the intended use of the valuation or report, or on the recipient entity, however we recommend updating the economic estimates, at least, every 12 months, as market conditions are always changing, both globally and nationally. 

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How would I receive the valuation or report?

You will receive the document in .pdf format, by e-mail, according to the information you have provided in the application form, as well as the invoice.

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Within what timeframe(s) should I receive the requested valuation(s) and/or report(s)?

Two delivery times are offered depending on the type of service contracted as specified below:

• For the products 1-language basic valuation, 2-languages basic valuation, 3-languages basic valuation, 4-languages basic valuation,1-language valuation, 2-languages valuation, 3-languages valuation, 4-languages valuation, 1-language report, 2-languages report, 3-languages report, 4-languages report: the delivery time in all cases will be 1-30 working days (from Monday to Friday), both inclusive, starting from the reception of your duly completed application form. 

• ​For the products 1-language express basic valuation, 2-languages express basic valuation, 3-languages express basic valuation, 4-languages express basic valuation, 1-language express report, 2-languages express report, 3-languages express report, 4-languages express report: the delivery time in all cases will be 1-10 working days (from Monday to Friday), both inclusive, starting from the reception of your duly completed application form. 

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What information should I include in the description of my object?

Please include as much information as possible. The more information you may have, the more accurate your valuation or report will be. Particularly important are: measurements, markings, inscriptions, signatures, condition status and provenance ( the ownership/sale history of the item). Additional information about the artist, date, country or region of origin and so forth would also be highly appreciated. Any information unknown to you, please indicate it in the corresponding response field(s).

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How could I be sure that the images of my object are well taken?

Below are several tips: avoid shaky images, select an appropriate background (contrasting with the object and neutral), use natural light when taking the image avoiding reflections or shadows on the object, do not use flash; if possible and without damaging the object, remove dust and dirt before photographing as it is important to appreciate all possible details of the object; photograph the item on all sides and angles, and avoid out-of-focus images; take photographs of all signatures, marks, stamps, serial numbers, inscriptions, heraldic shields, etc.; document any damage; do not use photo filters, always send several images and, in the case of paintings, always remember to photograph the signature and the back as this often contains essential information.​

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Our recommendations

Before proceeding with the contracting of our service(s), please check that your payment method is valid and your details are correct. Only if you receive notification that the transaction has been completed successfully, we recommend filling in the form(s) using the link(s) provided in the instructions you will receive in your email inbox after payment.

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When filling in the form, please remember to have as much information as possible at your disposal, as for each item can only be sent once.

Please note a period of 20 calendar days after ordering transaction to send your form(s).

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